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Legal

Privacy Policy

Effective September 19, 2026

This Privacy Policy explains how FastDry Restoration handles information in connection with this website and our restoration services.

Information We Collect

We may collect information you choose to provide when you call, email, request service, or otherwise contact us. This may include your name, telephone number, property address, service needs, photographs, insurance-related documents you provide, and the contents of your communications.

When you visit this website, our hosting and technology providers may automatically receive limited technical information such as your IP address, browser type, device type, referring page, pages viewed, and approximate location derived from your IP address.

How We Use Information

We use information to respond to inquiries, schedule and provide restoration services, prepare estimates and documentation, communicate about a project, maintain business records, improve this website, protect our systems, comply with law, and establish or defend legal claims.

Cookies and Website Analytics

This website and its hosting providers may use cookies or similar technologies required for site operation, security, performance measurement, and basic traffic analytics. You can adjust browser settings to reject cookies, although some website functions may not work as intended.

How We Share Information

We may share information with contractors and service providers that help us operate our business, communicate with customers, host the website, process records, or perform restoration work. We may also disclose information when required by law, to protect people or property, in connection with a business transaction, or at your direction.

We do not sell personal information for money. We do not disclose personal information for targeted advertising across unrelated websites.

Data Retention and Security

We retain information for as long as reasonably needed for the purposes described above, including project records, warranty support, legal obligations, and dispute resolution. Access is limited to people and providers who need the information for those purposes and related business operations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your Choices

You may ask to review, correct, or delete personal information you provided to us, subject to legal and recordkeeping obligations. You may also ask us to stop nonessential communications. To make a request, contact us using the information below. We may need to verify your request before acting on it.

Children's Privacy

This website is intended for property owners, tenants, managers, and other adults seeking restoration services. We do not knowingly collect personal information from children under 13.

External Sites

This website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

Changes to This Policy

We may update this Privacy Policy as our practices or legal obligations change. The effective date shown on this page identifies the latest revision.

Contact Us

Questions or privacy requests may be directed to:

FastDry Restoration

372 S Market Ave
New Braunfels, TX 78130

(830) 218-1001